Not sure who to contact? We’re here to help. See below for a list of contacts organized by department: Submissions, Claims, Loss Runs and Marketing. Simply click the desired department to expand the contact section. We look forward to hearing from you!
Submissions
Please send all submissions to your underwriter. If you’re not certain of your underwriter or would like to request a brokerage appointment with WKFC, please contact Marketing@wkfc.com.
Claims
For first report claims email Claims@wkfc.com. For claims report questions or to change information please, email Nicole.Lincoln@wkfc.com. Click on the arrow for more information.
First Report of Claim
Email: Claims@wkfc.com
Acknowledgement
The TPA or carrier will provide claim acknowledgement to the insured. We will also respond to email and phone requests on claim status, if your insured has not received an acknowledgement.
Status
Contact the adjuster for status update. The adjuster will provide the insured with a claim number, their name and a phone number. WKFC does not have any involvement in the payment or adjustment of claims.
Claim Service Issues
Contact the adjuster for status update. The adjuster will provide the insured with a claim number, their name and a phone number. WKFC does not have any involvement in the payment or adjustment of claims. WKFC will assist in reaching the adjuster should your insured find difficulty contacting them or receiving a response from the adjuster.
Claim report questions or to report additional or changed information contact:
Nicole Lincoln
Director, Claims
Nicole.Lincoln@wkfc.com
816.868.8020
Perry Santosus
Assistant Analyst, Claims
Perry.Santosus@wkfc.com
516.986.5330
Loss Runs
Email LossRuns@wkfc.com to have your loss runs sent to you. Click on the arrow for more information.
If you are not the broker of record, please provide documentation from the insured showing you represent them.
Marketing
For any marketing needs including meetings, brochures, underwriting appetite, general inquiries or to request an appointment, please contact: Marketing@wkfc.com.
Since 1994, our underwriters have excelled in providing our wholesale clients with competitive brokerage offerings and dependable risk solutions. Our continuously growing portfolio of commercial products sets us apart from the rest.
Whitney Alt
Vice President of Distribution
Whitney.Alt@ryansg.com.com
Long Island, NY (HQ)
201 Old Country Road
Suite 201
Melville, NY 11747
E. Marketing@wkfc.com
New York City, NY
1185 Avenue of the Americas
Suite 2310
New York, NY 10036
E. Marketing@wkfc.com
Chicago, IL
311 S. Wacker Drive
Suite 960
Chicago, IL 60606
E. Marketing@wkfc.com
Atlanta GA
115 Perimeter Center Place
Suite 860
Atlanta GA 30346
E. Marketing@wkfc.com
Charlotte NC
1018 Jay Street
Charlotte, NC 28208
E. Marketing@wkfc.com
